APP
PART OF OUR OMNICHANNEL SOLUTION

E-Commerce & Service App for Telcos

Enhance your digital sales, app experience, and customer service with Gomibo's comprehensive app solution.

AIM FOR DIGITAL TELCO EXCELLENCE

Lead the market with exceptional app e-commerce

Our app integrates all aspects of your telco, from product browsing and purchasing to customer support, ensuring a seamless and cohesive experience for both your customers and your team. Allowing a reduction in operational complexity and response times, enhancing overall productivity and boosting revenue.

Unified e-commerce and service platform

Combine sales and customer service in one powerful app to increase revenue while cutting costs.

User-friendly interface

Provide an intuitive and engaging experience, ensuring seamless navigation, easy access to products, and insights into usage, invoices, and other information.

Personalized customer interactions

Deliver personalized experiences by leveraging customer data. Tailor recommendations and  promotions based on individual customer preferences
Explore our Customer Journey - 1206x496

Web - App - Store,
going hand in hand

Our app offers enhanced features beyond our website, such as sending notifications for upselling, cross-selling, retention, and promotions. Verify customers using NFC and unlock eSIM capabilities. Integrated with our omnichannel platform, the app ensures a seamless experience across the store, website, and mobile app.

Continuous app improvement

We are continuously enhancing our platform through tools like A/B testing, aiming to improve NPS, conversion rates, and ARPU while reducing churn and costs. New updates are released frequently and seamlessly pushed to your system.

App-CMYK-2024
WEB

Cross-channel integration

Our solution integrates websites, mobile apps, physical stores, and more, enabling telcos to provide a consistent customer experience across all touchpoints. By maintaining uniformity in product information, pricing, filters, and shopping carts, customers enjoy a unified journey regardless of the interaction channel. Additionally, customers can effortlessly start and complete their shopping experience across different channels.

PERFORMANCE

Trusted by customers in 30 countries, Gomibo Platforms powers over 1.2 million sales annually, with 95% occurring online.

RATINGS

Average (end-)customer review score of 9.4 out of 10 (50.000+ reviews), making your employees happy with one back-end for all your channels at the same time.

EXPERIENCE

Enjoy 16 years of experience in telecom omnichannel sales and service, with 19 active telco integrations at this moment.

Receive our app whitepaper

We are happy to send you a whitepaper about our e-commerce and service app. It contains a comprehensive overview of our app features and how it acts in an omnichannel environment. To get an even more extensive impression about what we can do for you, a demo is usually required.

1-minute solution overview

Learn more about how our app integrates e-commerce and customer service to deliver a unified experience. Integrated with our Website and Store software, true omnichannel can be experienced. Watch our quick overview video.

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