E-Commerce & Service App for Telcos
Enhance your digital sales, app experience, and customer service with Gomibo's comprehensive app solution.
Lead the market with exceptional app e-commerce
Our app integrates all aspects of your telco, from product browsing and purchasing to customer support, ensuring a seamless and cohesive experience for both your customers and your team. Allowing a reduction in operational complexity and response times, enhancing overall productivity and boosting revenue.
Unified e-commerce and service platform
User-friendly interface
Personalized customer interactions
Web - App - Store,
going hand in hand
Our app offers enhanced features beyond our website, such as sending notifications for upselling, cross-selling, retention, and promotions. Verify customers using NFC and unlock eSIM capabilities. Integrated with our omnichannel platform, the app ensures a seamless experience across the store, website, and mobile app.
Continuous app improvement
We are continuously enhancing our platform through tools like A/B testing, aiming to improve NPS, conversion rates, and ARPU while reducing churn and costs. New updates are released frequently and seamlessly pushed to your system.
Cross-channel integration
Our solution integrates websites, mobile apps, physical stores, and more, enabling telcos to provide a consistent customer experience across all touchpoints. By maintaining uniformity in product information, pricing, filters, and shopping carts, customers enjoy a unified journey regardless of the interaction channel. Additionally, customers can effortlessly start and complete their shopping experience across different channels.
PERFORMANCE
Trusted by customers in 30 countries, Gomibo Platforms powers over 1.2 million sales annually, with 95% occurring online.
RATINGS
Average (end-)customer review score of 9.4 out of 10 (50.000+ reviews), making your employees happy with one back-end for all your channels at the same time.
EXPERIENCE
Enjoy 16 years of experience in telecom omnichannel sales and service, with 19 active telco integrations at this moment.
Receive our app whitepaper
1-minute solution overview
Learn more about how our app integrates e-commerce and customer service to deliver a unified experience. Integrated with our Website and Store software, true omnichannel can be experienced. Watch our quick overview video.
Learn more about growth through digital transformation
Discover how we leverage Production Pilots, allowing telcos to fully test and evaluate our platform before full-scale deployment
Our production pilots offer telco a low-risk opportunity to test and evaluate our e-commerce solutions before full-scale deployment:
- Limited launch to assess performance, user experience, and operational impact.
- A/B test to compare existing stack with our omnichannel commerce platform.
- Real-world testing and feedback,.
Get to know our Agent CRM
Our Agent CRM streamlines customer interactions across all channels, offering a unified view of data and personalized service for enhanced satisfaction.
Explore the benefits of a Commercial Product Catalog
Our Commercial Product Catalog enriches product data (from the technical catalog) to optimize presentation and management across all sales channels, enhancing customer engagement and accuracy.