Customer Journey & Marketing for Telcos
Boost customer loyalty, reduce churn, and increase ARPU with Gomibo’s omnichannel marketing and customer journey tools.
Enhance your customer journey and expand your revenue
Achieve seamless omnichannel customer experiences with Gomibo’s advanced customer journey builder and marketing automation tools, tailored to elevate NPS, ARPU, and overall customer satisfaction. Thanks to our software, your marketing teams have the tools to create and implement all kinds of promotions themselves.
Increased NPS & ARPU
Enhance customer satisfaction and loyalty by providing personalized experiences through our advanced marketing tools.
Extensive self-service
Empower customers with customizable, multi-lingual self-service options, reducing support needs and enhancing efficiency.
Marketing automation
Leverage our automation and A/B testing tools to refine campaigns and achieve targeted marketing results with ease.
Access to abundant marketing tools yourself
Create custom campaigns and boost ARPU with Gomibo’s powerful marketing tools. Monetize your platform through dynamic promotions and targeted traffic generation. Gomibo’s extensive A/B testing tools allow you to improve your most important KPIs. Enhance lead generation and SEO effortlessly, all within a flexible, omnichannel environment.
Provide quality self-service
Empower your customers with fully customizable, multi-lingual self-service tools from Gomibo. Offer personalized support through tailored FAQs and tips, enabling customers to resolve issues independently. This reduces support costs while enhancing satisfaction.
Acquire more traffic and increase conversion
Boost traffic with Gomibo’s targeted affiliate and paid advertising tools, and create high-impact landing pages. Enhance product visibility with easily published blogs and news articles, while driving lead generation through newsletters and product notifications. Leveraging SEO-friendly features will drive organic traffic, and real-time insights will be gained through integrated campaign management.
PERFORMANCE
Trusted by customers in 30 countries, Gomibo Platforms powers over 1.2 million sales annually, with 95% occurring online.
RATINGS
Average (end-)customer review score of 9.4 out of 10 (50.000+ reviews), making your employees happy with one back-end for all your channels at the same time.
EXPERIENCE
Enjoy 16 years of experience in telecom omnichannel sales and service, with 19 active telco integrations at this moment.
Receive our Customer Journey & Marketing whitepaper
1-minute solution overview
Watch our product explanation video to see how our omnichannel platform can revolutionize your customer journey and marketing automation strategies.
Learn more about growth through digital transformation
Discover how we leverage Production Pilots, allowing telcos to fully test and evaluate our platform before full-scale deployment
Our production pilots offer telco a low-risk opportunity to test and evaluate our e-commerce solutions before full-scale deployment:
- Limited launch to assess performance, user experience, and operational impact.
- A/B test to compare existing stack with our omnichannel commerce platform.
- Real-world testing and feedback,.
Get to know our Agent CRM
Our Agent CRM streamlines customer interactions across all channels, offering a unified view of data and personalized service for enhanced satisfaction.
Explore the benefits of a Commercial Product Catalog
Our Commercial Product Catalog enriches product data (from the technical catalog) to optimize presentation and management across all sales channels, enhancing customer engagement and accuracy.