Core Telco Commerce Components
Our platform includes all of the core commerce functionalities that a digital telco needs to run its channels.
Discover all core features of our commerce solution
This visual provides you with a total overview of the wide range of e-commerce specific features that are integrated into the Gomibo.Platforms Core which powers our web, app, and store channels. Our solution fits on top of your existing IT stack, leaving those systems in place, minimizing disruption.
The key commerce capabilities a digital telco needs
A digital telco needs extensive and telco-specific commerce features to enhance online sales and service due to the complex nature of telco product structures. Below some of the key features that are needed for this are outlined to give you a good overview of the capaiblities we provide.
A/B Testing
Constantly aim at improving NPS, conversion rate and ARPU, while reducing churn and costs with our A/B testing tools.
Commercial Product Catalog
Receives the products from the technical product catalog and enriches this data such that it can be optimally presented to a customer in an omnichannel environment.
Comparison Tools
Let your customers filter through millions of product/service combinations without hassle using our extensive comparison tools.
Content Management System
Easily update and optimize your content, delivering a seamless user experience through our CMS tool.
AI Capabilities
Maximize your operational efficiency by using our AI capabilities to improve sales and service workflows
Flow Manager
Keep the communication with your customer uniform by creating out-of-the-box customer journeys via our communication templates tool.
Lead Conversion
Boost your revenue, cut software costs by tens of millions, and increase customer experience.
Marketing & Promotions Manager
Optimize your marketing with automation tools, increase NPS and ARPU simultaneously, and have access to many marketing tools yourself.
PERFORMANCE
Trusted by customers in 30 countries, Gomibo Platforms powers over 1.2 million sales annually, with 95% occurring online.
RATINGS
Average (end-)customer review score of 9.4 out of 10 (50.000+ reviews), making your employees happy with one back-end for all your channels at the same time.
EXPERIENCE
Enjoy 16 years of experience in telecom omnichannel sales and service, with 19 active telco integrations at this moment.
1-minute solution overview
Watch our product explanation video to see how you can enhance your customer experience and commercial performance by powering all your telco sales and service channels by Gomibo’s core commerce platform.
Learn more about growth through digital transformation
Discover how we leverage Production Pilots, allowing telcos to fully test and evaluate our platform before full-scale deployment
Our production pilots offer telco a low-risk opportunity to test and evaluate our e-commerce solutions before full-scale deployment:
- Limited launch to assess performance, user experience, and operational impact.
- A/B test to compare existing stack with our omnichannel commerce platform.
- Real-world testing and feedback,.
Get to know our Agent CRM
Our Agent CRM streamlines customer interactions across all channels, offering a unified view of data and personalized service for enhanced satisfaction.
Explore the benefits of a Commercial Product Catalog
Our Commercial Product Catalog enriches product data (from the technical catalog) to optimize presentation and management across all sales channels, enhancing customer engagement and accuracy.