Personalization for Telco Customers
Utilize our tools to provide each customer
with a personalized omnichannel shopping
experience.
Personalized omnichannel customer experiences
The Gomibo omnichannel platform boosts customer engagement with personalized shopping experiences, increasing ARPU and reducing churn through advanced event tracking and tailored recommendations.
Maximize profit per customer
Increase profits through targeted upselling and cross-selling of complementary products and services.
Prevent churn & increase ARPU
Retain customers and boost ARPU with targeted loyalty discounts and optimized promotions.
Improve shopping experience
Offer personalized shopping journeys with tailored recommendations and dynamic offers.
Expand your revenue & reduce churn through personalization
Boost your revenue with Gomibo’s personalization tools. Maximize profit per customer through tailored upselling and cross-selling, offering promotions and content that align with individual preferences. Our advanced recommendation system enhances customer engagement, driving higher conversions and reducing churn. Experience increased loyalty and profitability with Gomibo’s proven solutions.
Improve your NPS
Enhance customer experience and NPS with dynamic notifications, keeping customers informed about payments, deliveries, and reviews. Customize these alerts with your own business rules. Our automated and AI -driven tools offer personalized product recommendations and ensure the best next actions are taken to optimize the customer journey.
Improve shopping experience
Customers can save products or a combination of products (phones + plans) to make it easier to find them again. Also, communication can be sent to the customers when the prices change. To even further improve the shopping experience, advanced event tracking is included in the software.
PERFORMANCE
Trusted by customers in 30 countries, Gomibo Platforms powers over 1.2 million sales annually, with 95% occurring online.
RATINGS
Average (end-)customer review score of 9.4 out of 10 (50.000+ reviews), making your employees happy with one back-end for all your channels at the same time.
EXPERIENCE
Enjoy 16 years of experience in telecom omnichannel sales and service, with 19 active telco integrations at this moment.
Receive our personalization whitepaper
1-minute solution overview
Watch our product explanation video to see how our personalization tools enhance customer and shopping experience.
Learn more about growth through digital transformation
Discover how we leverage Production Pilots, allowing telcos to fully test and evaluate our platform before full-scale deployment
Our production pilots offer telco a low-risk opportunity to test and evaluate our e-commerce solutions before full-scale deployment:
- Limited launch to assess performance, user experience, and operational impact.
- A/B test to compare existing stack with our omnichannel commerce platform.
- Real-world testing and feedback,.
Get to know our Agent CRM
Our Agent CRM streamlines customer interactions across all channels, offering a unified view of data and personalized service for enhanced satisfaction.
Explore the benefits of a Commercial Product Catalog
Our Commercial Product Catalog enriches product data (from the technical catalog) to optimize presentation and management across all sales channels, enhancing customer engagement and accuracy.