Digitized Store for Telcos
Provide a unique omnichannel customer
experience in telco shops with a fully
digitized store.
Transform your retail experience
Achieve a true omnichannel retail experience with Gomibo’s advanced solutions, tailored to meet the dynamic needs of telcos and their customers.
Enhanced Customer Experience
Deliver a superior in-store experiences with our intuitive interfaces and comprehensive Agent CRM tools that keep your customers engaged and satisfied.
Data-Driven Insights
Leverage powerful analytics to understand customer behavior and optimize your retail strategy for maximum impact.
Seamless Integration
Our platform integrates effortlessly with existing systems, ensuring a smooth transition without disrupting your current operations.
Integration with e-commerce
Enable your retail agents to easily find all relevant prices, product details or product combinations with our extensive filter tool, a key part of our e-commerce solution. Drive ARPU up with up- and cross-sell, or simply let the customer do it themselves via a self-service POS device
Digital signage
Fully digitized POS materials such as product tags, promotional displays, window displays and many more are centrally managed and easy to adjust. No need for printing out pricing cards anymore. Increase your brand recognizability in your retail stores with endless branding possibilities.
Integrate with other sales channels
Customers can use the easy click & collect system, or be onboarded at the store and have their products delivered to their doorstep. Our comprehensive omnichannel solution allows you to switch interchangeably between all channels and create custom-made customer journeys.
PERFORMANCE
Trusted by customers in 30 countries, Gomibo Platforms powers over 1.2 million sales annually, with 95% occurring online.
RATINGS
Average (end-)customer review score of 9.4 out of 10 (50.000+ reviews), making your employees happy with one back-end for all your channels at the same time.
EXPERIENCE
Enjoy 16 years of experience in telecom omnichannel sales and service, with 19 active telco integrations at this moment.
Receive our store whitepaper
1-minute solution overview
Watch our product explanation video to see how it enhances your customer and agent experience by allowing you to digitize your stores and integrate it with online channels.
Learn more about growth through digital transformation
Discover how we leverage Production Pilots, allowing telcos to fully test and evaluate our platform before full-scale deployment
Our production pilots offer telco a low-risk opportunity to test and evaluate our e-commerce solutions before full-scale deployment:
- Limited launch to assess performance, user experience, and operational impact.
- A/B test to compare existing stack with our omnichannel commerce platform.
- Real-world testing and feedback,.
Get to know our Agent CRM
Our Agent CRM streamlines customer interactions across all channels, offering a unified view of data and personalized service for enhanced satisfaction.
Explore the benefits of a Commercial Product Catalog
Our Commercial Product Catalog enriches product data (from the technical catalog) to optimize presentation and management across all sales channels, enhancing customer engagement and accuracy.