JBF-080421-1032NR-242
PART OF OUR OMNICHANNEL SOLUTION

Personalization for Telco Customers

Utilize our tools to provide each customer 
with a personalized omnichannel shopping 
experience.

AIM FOR DIGITAL TELCO EXCELLENCE

Personalized omnichannel customer experiences

The Gomibo omnichannel platform boosts customer engagement with personalized shopping experiences, increasing ARPU and reducing churn through advanced event tracking and tailored recommendations.

Maximize profit per customer

Increase profits through targeted upselling and cross-selling of complementary products and services.

Prevent churn & increase ARPU

Retain customers and boost ARPU with targeted loyalty discounts and optimized promotions.

Improve shopping experience

Offer personalized shopping journeys with tailored recommendations and dynamic offers.

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Expand your revenue & reduce churn through personalization

Boost your revenue with Gomibo’s personalization tools. Maximize profit per customer through tailored upselling and cross-selling, offering promotions and content that align with individual preferences. Our advanced recommendation system enhances customer engagement, driving higher conversions and reducing churn. Experience increased loyalty and profitability with Gomibo’s proven solutions.

Improve your NPS

Enhance customer experience and NPS with dynamic notifications, keeping customers informed about payments, deliveries, and reviews. Customize these alerts with your own business rules. Our automated and AI -driven tools offer personalized product recommendations and ensure the best next actions are taken to optimize the customer journey.

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Improve shopping experience

Customers can save products or a combination of products (phones + plans) to make it easier to find them again. Also, communication can be sent to the customers when the prices change. To even further improve the shopping experience, advanced event tracking is included in the software.

PERFORMANCE

Trusted by customers in 30 countries, Gomibo Platforms powers over 1.2 million sales annually, with 95% occurring online.

RATINGS

Average (end-)customer review score of 9.4 out of 10 (50.000+ reviews), making your employees happy with one back-end for all your channels at the same time.

EXPERIENCE

Enjoy 16 years of experience in telecom omnichannel sales and service, with 19 active telco integrations at this moment.

Receive our personalization whitepaper

We are happy to send you a whitepaper about personalization. The whitepaper contains a comprehensive overview of our features, example implementations, and more. To get an even more extensive impression about what we can do for you, a demo is usually required.

1-minute solution overview

Watch our product explanation video to see how our personalization tools enhance customer and shopping experience.

Learn more about growth through digital transformation