SaaS Commerce Platform for Telcos
Seamlessly integrate web, app, and in-store channels with our 16-year omnichannel expertise.
Discover our channels, powered by the Gomibo.Platforms Core
Seamless E-Commerce Website for Telcos
Our SaaS platform delivers a robust e-commerce solution for telcos, allowing them to sell and manage fixed/mobile contracts, devices, and accessories. It offers a seamless user experience with easy navigation, fast loading times, and responsive design, while integrating smoothly with existing IT systems.
Comprehensive App for Telcos
Our app, part of an omnichannel platform, provides telcos with a mobile e-commerce solution integrated with website and store software. It features real-time notifications, usage data display, and a user-friendly interface. The app boosts revenue through upselling, cross-selling, targeted promotions, and personalized offers.
Bringing E-Commerce Experience to Stores
Our POS software revolutionizes in-store shopping for telcos, merging e-commerce with physical stores. It supports sales and services for contracts, devices, and accessories. Integrated with web, app, and service systems, it offers real-time inventory updates, personalized customer interactions, and an intuitive interface, boosting sales through effective upselling and cross-selling.
Let Customers Help Themselves Using Self-Care
Our self-care solution empowers customers to independently manage their accounts and services. Integrated with web and app channels, it enables bill payments, subscription management, product returns, and issue troubleshooting without agent assistance. This reduces support costs for telcos, enhances customer satisfaction, and earns a 9.4 out of 10 rating.
Receive our Brochure
We are happy to send you a brochure about what we can do for you as a telco. The brochure contains a comprehensive overview of our features, example implementations, all our integrations, and more. To get an even more extensive impression about what we can do for you, a demo is usually required.
Explore our extensive range of commerce features
A wide range of e-commerce specific features are integrated into the Gomibo.Platforms Core which powers our web, app, and store channels. Sell and manage all connectivity (fixed & mobile) to consumers and businesses and monetize your customers. Attract new customers with our marketing tools, reduce churn, grow ARPU, and boost NPS, all while using your own branding with our out-of-the-box front-end or in a headless setup
A/B Testing
Constantly aim at improving NPS, conversion rate and ARPU, while reducing churn and costs with our A/B testing tools.
Commercial Product Catalog
Receives the products from the technical product catalog and enriches this data such that it can be optimally presented to a customer in an omnichannel environment.
Comparison Tools
Let your customers filter through millions of product/service combinations without hassle using our extensive comparison tools.
Content Management System
Easily update and optimize your content, delivering a seamless user experience through our CMS tool.
Fraud Prevention
Reduce bad debt with our built-in fraud prevention solution.
Flow Manager
Keep the communication with your customer uniform by creating out-of-the-box customer journeys via our communication templates tool.
Lead Conversion
Boost your revenue, cut software costs by tens of millions, and increase customer experience.
Marketing & Promotions Manager
Optimize your marketing with automation tools, increase NPS and ARPU simultaneously, and have access to many marketing tools yourself.
PERFORMANCE
Trusted by customers in 30 countries, Gomibo Platforms powers over 1.2 million sales annually, with 95% occurring online.
RATINGS
Average (end-)customer review score of 9.4 out of 10 (50.000+ reviews), making your employees happy with one back-end for all your channels at the same time.
EXPERIENCE
Enjoy 15+ years of experience in telecom omnichannel sales and service, with 19 active telco integrations at this moment.
Integration: One platform, all commerce channels
Find out how we approach integration, focusing on minimal disruption and maximum efficiency, ensuring that our platform seamlessly integrates with existing IT systems at the edge without the need for extensive modifications. We utilize standard APIs and, where necessary, employ manual methods to bridge any gaps, ensuring a smooth and effortless integration process.
Learn more about growth through digital transformation
Discover how we leverage Production Pilots, allowing telcos to fully test and evaluate our platform before full-scale deployment
Our production pilots offer telco a low-risk opportunity to test and evaluate our e-commerce solutions before full-scale deployment:
- Limited launch to assess performance, user experience, and operational impact.
- A/B test to compare existing stack with our omnichannel commerce platform.
- Real-world testing and feedback,.
Get to know our Agent CRM
Our Agent CRM streamlines customer interactions across all channels, offering a unified view of data and personalized service for enhanced satisfaction.
Explore the benefits of a Commercial Product Catalog
Our Commercial Product Catalog enriches product data (from the technical catalog) to optimize presentation and management across all sales channels, enhancing customer engagement and accuracy.